Overview
Whatever you call it, bullying, harassment, gossip, – it all matters to
you on bad attitudes, jealousy and disruptive behavior that sabotages
your organization’s teamwork, employee morale, lowers self-esteem and
reduces productivity and undermines your reputation in the community.
When toxic behavior infects a department, managers may be tempted to
ignore it or give in, the wrong thing they can do, but tolerating it is
not a solution!
– How managers inadvertently reward negative and destructive behaviors
– The steps you need to act on in order to keep total control of the situation
– The four types of problem employees there can be and how they become a problem
– How to turn around the gossip, gab and the grapevine to create more empowered employees.