Talent
Description
OVERVIEW
Employee conflict and workplace issues cost organizations money, morale and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict. In this webinar, you will learn how to handle conflict with a co-worker caused by the tasks of the job and relationships with co-workers. You will learn how to evaluate the seriousness of the conflict and how to appropriately intervene. In addition, the role of emotional intelligence, confronting employees in conflict and dealing with common issues of conflict at all levels of the organization will be considered. WHY SHOULD YOU ATTEND
Learn how to resolve conflict between two employees. There are natural biological tendencies we all possess to help us do so. Conflict is a natural part of life and the work environment. Nonetheless, there are methods that can be learned to effectively handle conflict. By attending this webinar, participants will overcome the fear of handling conflict and learn techniques of conflict management to harness the power of conflicts. AREAS COVERED
• Getting t o the Root of the Problem o Task disputes • Types of Conflict o Sexual, racial and ethnic harassment • Casual Workplace Irritations o Blips vs. clashes • Evaluating Conflict o Cost of conflict • The Role of Emotional Intelligence o Recognizing one's own feelings • Confronting Employees o Accountability conversations • Team Building Exercises o Appealing t o the greater good • Different Levels of Organizational Conflict o Interpersonal conflict • Common Issues in Organizational Conflict o Employee needs • Sil o Effect LEARNING OBJECTIVES
Clashing co-workers can reduce morale and productivity of an organization or team. In addition, employee conflict often results in turnover and a waste of a manager’s time. While conflict is not necessarily bad, it still must be handled in a way that contributes to organizational performance. This webinar helps you learn how to handle conflict with a coworker to produce positive outcomes. WHO WILL BENEFIT
• Supervisors SPEAKER
Dr. Bob Churilla has been a mediator for over 17 years. Bob has mediated employment, family, insurance and personal injury claims. During this time, he has mediated cases for the Equal Employment Opportunity Commission (EEOC), Transportation Security Administration (TSA) as well as for numerous government agencies including the United States Postal Service, Veterans Administration, Federal Aviation Administration (FAA), Department of Labor and other departments. To Register (or) for more details please click on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882 |
Presented By
1:00pm to 2:00pm
Live webinar: $159.00 20 UPCOMING EVENTS
PAST EVENTS
Thursday, June 11th
Training Doyens 26468 E Walker Dr, Aurora, Colorado 80016 Past Event
Thursday, June 11th
Training Doyens 26468 E Walker Dr, Aurora, Colorado 80016 Past Event
Wednesday, June 10th
Training Doyens 26468 E Walker Dr, Aurora, Colorado 80016 Past Event
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