Ticket Buyer Support

General Admission refers to an event where there is no assigned or reserved seating. All General Admission areas are considered first-come, first-serve.

The date and time that event tickets go on sale are set by the event organizer. To find out when tickets go on sale, you can visit the event page on Purplepass.

In regard to purchasing tickets, You can purchase them online from Purplepass.com using a credit card or ATM/debit card. If you do not have either of these, you may be able to purchase tickets at the door the day of the event as well.  You can also purchase them at a retail outlet and pay…

The venue or event organizer usually sets a per-customer ticket limit. The reason for this varies from event to event, but it's typically enforced for highly anticipated events where the event organizer wants to be sure they reach as many potential fans as possible and there is a set number of tickets available.

When you are shopping for tickets, we hold or reserve the tickets for you. During this time, no one else can purchase those tickets. If we did not implement a time limit, you would be able to hold tickets indefinitely while deciding if you wanted to purchase the tickets or not. To ensure fair access…

Once you have decided on purchasing tickets and have added them to your shopping cart, you can complete your order by checking out using the shopping cart feature or following the instructions presented. Fill out the billing info, and click the Confirm Order button at the bottom of the page.

You can accomplish adding tickets to your shopping cart by going to the event page and clicking the Buy Tickets button. A menu will appear giving you the option to select the type and number of tickets you want to purchase. You can then add the tickets to your shopping cart by clicking the Add…

At this time we do not offer gift certificates.

No, we currently do not have any sort of waiting list for tickets. However, you can find out exactly when tickets go on sale by going to the event page.

Purplepass’ unique systems allows you to purchase any combination of ticket types from the same event as well as tickets from other events all at the same time. Simply add to cart as you shop and check out when you're ready.

If the event organizer chooses to enable this feature, you can choose to print your tickets at home. Print-at-home tickets allow you to print your actual ticket(s) for the event using any regular inkjet or laser printer.  When you arrive at the event, you can skip the ticket booth and go straight to the entrance.…

If you are looking to redeem promo codes for an event at checkout, follow these steps: Select the correct tickets you wish to purchase that correspond with the promo codeOnce ticket(s) are selected and added to cart, enter the promo code at the checkout page Enter the promo code in the box labeled Promo Code…