What are private messages on my seating map and how do I use them? 

A private message is a message option that can be found in the Map Manager when managing specific seats and sections.

The private message function is used for internal notes and to share information between event coordinators and managers.

Private messages may inform event planners of celebrity attendees or special guests, or they may inform them of why a certain area is off-limits to the public.

In short, a private message is not visible to customers or to the public accessing your website. 

Adding private messages

1. Log in to your Purplepass promoter dashboard

2. Open the seating map for the event you are updating from the “Maps” tab once you are logged in on the "My Events" page

3. Select the seats you would like to add a public message to by clicking on them. They will turn dark grey when clicked.

4. Once selected, enter the private message you would like to share with internal employees or team members in this section. 

5. Select “Save” to publish the private message to be saved for managers and internal staff only.